The Administrative Medical Specialist Diploma program will give you the skills you need to find the job you are looking for as an administrative medical specialist (AMS), medical billing specialist, and/or medical coder. You will be taught every aspect of the medical administration/patient reception position including scheduling appointments, industry-specific techniques for filing, proper protocol for patient interaction, and hands-on training with a practice management system.

This program also provides preparation for the Certified Coding Associate (CCA) national certification exam. 

CERTIFICATION: Diploma
ESTIMATED COMPLETION TIME: 4 to 5 months
ENTRANCE REQUIREMENTS: Grade XII or equivalent
PROGRAM STARTS: Anytime you like!

GRADUATION REQUIREMENTS:
Completion of all Program Components as listed below with a minimum grade of 70%
Successful completion of all assignments
Recommendation from your instructor

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PROGRAM OUTLINE

Part 1: Career Fundamentals - 75 hours
The Online College includes Career Fundamentals courses in our Diploma Programs for two very good reasons: To improve students’ success in the core program areas and to enhance employability upon graduation. Students must successfully complete or challenge 25 of 25 career fundamentals courses.

1. Keyboarding (40 wpm)
2. Communications (4 courses)
3. Customer Service (2 courses)
4. Management and Leadership (4 courses)
5. Microsoft Office (6 courses)
6. PC Skills (4 courses)
7. Presentations (2 courses)
8. Team Skills (1 course)
9. Time Management (1 course)

Part 2: Core Program - 300 hours
The medical industry is experiencing a tremendous demand for individuals with knowledge of medical office operations, which includes billing and coding, processing insurance forms, and using medical software. Upon successful completion of this program, students will be prepared for an entry-level position doing medical office administration and will be prepared to sit for the Certified Coding Associate (CCA) national certification exam.

1. The Profession

a. Administrative Assisting Profession
b. Career Opportunities
c. Professional Associations
d. Certification

2. The Healthcare Environment

a. The Structure of Healthcare
b. The Flow of Information and Your Role
c. The Medical Record
d. Communication

3. Compliance, Law & Ethics

a. Medical Ethics
b. Federal, State, Local Laws
c. HIPAA (The Privacy Act)
d. Regulatory Agency Compliance

4. Patient Processing Tasks

a. Appointment Scheduling
b. Patient Documentation
c. Insurance Documentation
d. Reimbursement

5. Administrative Tasks

a. Telephone Techniques
b. Filing
c. Written Correspondence
d. Processing Mail
e. Professional Reports
f. Managerial Responsibilities

6. Medical Terminology

a. Organization of the Body
b. Skeletal and Muscular Systems
c. Cardiovascular and Lymphatic Systems
d. Respiratory System, Ear, and Eye
e. Digestive System
f. Urinary System
g. Reproductive System
h. Integumentary System
i. Nervous and Endocrine Systems

7. Diagnostic Coding

a. The ICD-9-CM Manual
b. Chapter Descriptions

8. Procedural Coding

a. What is Coding?
b. The CPT Manual Layout
c. Steps for Procedural Coding
d. CPT® Main Index Sections
e. HCPCS Level II

9. Certification Prep - Coding

a. Certifications offered by AHIMA
b. Certified Coding Associate (CCA)
c. Suggested References
d. Other Certifications Available
e. Suggested Study Plan
f. Coding Exercises

10. Medical Insurance Billing

a. Accounts Receivable
b. Accounts Payable

11. Introduction to Medisoft

a. Installation
b. Global Commands
c. Data Setup
d. Case Naming and Management
e. Security Setup
f. Transaction Entry
g. Claim Management
h. Reports
i. Office Hours - Appointment Book
j. Simulation Activities