This nationally recognized Administrative Dental Assistant online diploma program teaches the essential administrative tasks for managing the business aspects of a dental practice and becoming an Administrative Dental Assistant. The curriculum includes instruction in dental terminology and anatomy, medical records management, accounts receivable and reimbursement management, insurance and patient billing, patient scheduling, and procedural and diagnostic coding. The Administrative Dental Assistant program will prepare you for a new career working in a dental office. 

CERTIFICATION:  Diploma
LENGTH OF COURSE: 3 to 4 months
ENTRANCE REQUIREMENTS: Grade XII or equivalent
PROGRAM STARTS: Anytime you like!

GRADUATION REQUIREMENTS:
Completion of all Program Components as listed below with a minimum grade of 70%
Successful completion of all assignments
Recommendation from your instructor 

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PROGRAM OUTLINE:

Part 1:  Career Fundamentals - 75 hours
The Online College includes Career Fundamentals courses in our Diploma Programs for two very good reasons: To improve students’ success in the core program areas and to enhance employability upon graduation. Students must successfully complete or challenge 25 of 25 career fundamentals courses.

1. Keyboarding (40 wpm)
2. Communications (4 courses)
3. Computers and Internet (11 courses)
4. Customer Service (2 courses)
5. Management and Leadership (4 courses)
6. Team Skills (1 course)
7. Time Management (1 course)

Part 2:  Core Program - 240 hours
Enjoy the rewards of working with a dentist to create brighter smiles! This exciting new online Administrative Dental Assistant program can help you can make a difference. The essential skills you learn in this program enable you to gain the edge you need to be an entry level administrative dental assistant.

1. The Dental Profession

a. Orientation to the Dental Profession
b. Dental Basics

2. Interpersonal and Communication Skills

a. Communication Skills and Telephone Techniques
b. Written Correspondence
c. Patient Relations
d. Dental Healthcare Team Communication

3. Records Management

a. Patient Clinical Records
b. Information Management

4. Scheduling and Recall Systems

a. Dental Patient Scheduling
b. Recall Systems

5. Dental Insurance Processing

6. Financial Management

a. Financial Arrangements and Collection Procedures
b. Bookkeeping Procedures: Accounts Receivable
c. Bookkeeping Procedures: Accounts Payable

7. Office Equipment and Inventory

a. Inventory Management
b. Chapter Sixteen - Office Equipment

8. Computers in the Dental Office

9. Employment Strategies