Partner Selling -Approaching with Confidence is the third course offered in the Partner Selling e-Learning System. The course provides instruction on sales skills through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors. Partner Selling - Approaching with Confidence is an indispensable learning and reference tool for sales professionals seeking to further develop sales skills. The informal presentation format lets the student work through the course at his or her own pace. The course covers how to build trust and rapport, how to ease sales pressure and how to remember names - all essential skills for approaching a client. Integral to the course are exercises, war stories, printable course materials, tips, factoids, Web site references, and a bibliography.

Partner Selling - Is It For You?, the first e-course offered in the Partner Selling e-courses Suite, provides an overview of consultative selling, the Partner Selling Model and the Partner Selling e-courses Suite. The e-course includes a self-paced assessment of sales skills and offers feedback to indicate subsequent e-courses geared toward the improvement of Partner Selling skills. Partner Selling - Is It For You? is an indispensable learning and reference tool for sales managers and sales professionals seeking to further develop sales skills and build sales partnerships. The informal presentation format lets the student work through the e-course at his or her own pace. The e-course assesses sales skills, compares sales models, and introduces the six steps of the Partner Selling model. Integral to the e-course are exercises, war stories, a self-assessment, printable e-course materials, tips, factoids, Web site references, and a bibliography.

Partner Selling - Mastering the Craft of the Needs Review is the fourth course offered in the Partner Selling e-Learning System. The course provides instruction on sales skills through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors.

Partner Selling - Negotiating and Entering Sales Relationships is the sixth course offered in the Partner Selling e-Learning System. The course provides instruction on sales skills through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors.

Partner Selling -Prospecting and Planning for Gold is the second e-course offered in the Partner Selling e-courses Suite. The e-course provides instruction on sales skills through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors. Partner Selling - Prospecting and Planning for Gold is an indispensable learning and reference tool for sales professionals seeking to further develop sales skills. The informal presentation format lets the student work through the e-course at his or her own pace. The e-course maps out a powerful 3-step prospecting formula and demonstrates the how's and why's of pre and post-planning. Integral to the e-course are exercises, war stories, printable e-course materials, tips, factoids, Web site references, and a bibliography.

Partner Selling - Translating Value Made Easy is the fifth course offered in the Partner Selling e-Learning System. The course provides instruction on sales skills through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors.

A requirement for all sales professionals, this course defines effective selling and covers questioning techniques that help to qualify prospects, zero in on their needs and buying practices, and lead to successful closing strategies.

Play by Play Selling provides instruction on sales skills through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors. Play by Play Selling is an indispensable learning and reference tool for people seeking to develop their selling skills. The informal presentation format lets the student work through the course at his or her own pace. Integral to the course are exercises, self-help quizzes, pre- and post-tests, tips, factoids, Web site references, and a bibliography.

Breakthrough Customer Service provides instruction on customer service through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors. Breakthrough Customer Service is an indispensable learning and reference tool for people working in any customer service capacity. The informal presentation format lets the student work through the course at their own pace. The course covers developing core competencies, managing your customers' emotions, adding value, and using non-verbal communication effectively. Integral to the course are exercises and role plays, self-help quizzes, pre- and post-tests, tips, factoids, Web site references, and a bibliography.

Building Better Customer Relationships explores a number of ways to improve customer relations in a variety of situations. The main objective of the course is help the student be better able to respond to customer s needs not only when things are going well in the business relationship but also when problems might arise. Each of the course modules is designed to provide insights, advice, tools and tips on how to deal more effectively with customers to ensure that their requirements are being met or exceeded and you keep their business.